Help Center

Find answers to common questions and get support

Frequently Asked Questions

How do I start a video chat?

Simply click the "Start Chat" button, allow camera and microphone access when prompted, and you'll be connected to a random user within seconds. No registration required!

My camera or microphone isn't working. What should I do?

Try these troubleshooting steps:

  • Check browser permissions and ensure camera/microphone access is allowed
  • Refresh the page and try again
  • Make sure no other applications are using your camera
  • Try using a different browser (Chrome, Firefox, Safari, or Edge)
  • Restart your device if the issue persists

Is Miobio Tech Limited free to use?

Yes! Miobio Tech Limited is completely free to use. We offer both free and premium features. The free version provides unlimited access to random video chats, while premium features unlock additional options like gender filters and location preferences.

How do I report inappropriate behavior?

If you encounter inappropriate behavior, click the "Report" button during your chat. You can also visit our Report Issue page. Our moderation team reviews all reports promptly and takes appropriate action.

Is my personal information safe?

Absolutely. We don't require personal information to use our service. Video chats are peer-to-peer and not stored on our servers. Read our Privacy Policy for more details.

Why can't I connect to anyone?

Connection issues can occur for several reasons:

  • Check your internet connection stability
  • There may be fewer users online at certain times
  • Try refreshing the page
  • Disable VPN or proxy services if you're using them
  • Clear your browser cache and cookies

What are the system requirements?

To use Miobio Tech Limited, you need:

  • A device with a working camera and microphone
  • Stable internet connection (broadband recommended)
  • Modern web browser (Chrome, Firefox, Safari, or Edge)
  • Updated browser version for best performance

Can I use Miobio Tech Limited on mobile devices?

Yes! Miobio Tech Limited is fully responsive and works on smartphones and tablets. Simply access our website through your mobile browser.

How do I end a chat or skip to the next person?

Use the "Next" button to connect with a new person, or click "Stop" to end your chat session completely. You can start a new session anytime by clicking "Start Chat" again.

What languages are supported?

While our platform interface is primarily in English, you can chat with people from around the world who speak different languages. Our instant translation feature helps break down language barriers.

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